Correcting a sale

While our automatic sale detection is generally very reliable, the real world can be messy: an email can arrive garbled, a hand-recorded sale can carry a typo, or a resale platform can change its format. Every sale row has an Actions column so you can fix any of it in seconds.

The Actions column

On Sales > All sales, the last column holds up to three small buttons:

• Pencil - edit the sale's numbers and date.
• Refund arrow - record or edit a refund (see the Refunds and returns article).
• Trash - delete the record entirely.

(screenshot: the Actions column on a few rows)

Editing a sale

Tap the pencil to change Sold for, Fees, You keep, or the sale date. A couple of things happen for you:

• If you correct Sold for on a cash sale where tax is included (like a Facebook Marketplace sale), the tax and your take-home are recalculated automatically.
• Numbers you set here are yours. Automatic detection never overwrites a sale that is already recorded.

Deleting a record

Tap the trash icon in a sale row and confirm. Deleting removes the record from RelistKit only: nothing changes on the platform, and the item keeps its current status. If the wrong sale had marked an item Sold, open the item and set its status back; the confirmation reminds you.

If the same order's email ever arrives again, the sale is simply recorded fresh, so deleting a botched record and letting a re-forwarded email recreate it is a perfectly good repair.